– Dohm & Sara of Annandale, VA
“Update (a few months later): I had to provide an update to give more props to Zade and team. An issue popped up months after completion that required taking down some drywall and a minor repair. Within few days of notifying Zade, he had come out to look at the issue, had someone come to make the necessary repair, and replaced the drywall and paint. All in the span of a few days. Let’s face it, the work done by many contractors will be similar. The differentiator will be in the service and the peace of mind that the work will be done well. You’ll get that with this crew.”
“Highly recommended. Provided high quality work you’d expect from a professional contractor but with the service and attention you may find with a family-run business.
Ideal remodeled our master bathroom and did an incredible job. The team, and especially their project manager Zade, was adaptable to our requests even after the project was underway (and we had a few), provided thoughtful suggestions, was collaborative about solving issues that popped up along the way, and was courteous and responsive.
A few highlights:
– As the project started, we decided to go curbless for the shower instead of the originally planned design. No problem – they updated the estimate without any issue.
– We noticed an issue with molding on the windows not being properly aligned. Came up with a cost effective solution and took care of the issue within the day.
– Electrician had come in and installed outlets on the walls. Wall mirrors came after; during install Zade noticed that aligning and centering the mirrors with the lighting sconces and faucets would have placed one mirror directly over the outlet. He spent 20 minutes patiently discussing possible options with my wife (with the electrician grumbling in the background because all options required him to do some additional work). In the end, everything is aligned. Feel like other contractors would have ignored the issue entirely or taken shortcuts.
The end result is an amazing bathroom; you can see their attention to detail. We are confident in the craftsmanship and they will be our first call for our next project.”
